What is online reputation management?

Online reputation management is the process of managing and maintaining the visitors' & consumers' perceptions of a brand & business online. The interaction between customer and service provider is an integral exercise as it is a systematic approach to attain goodwill between buyer and seller relationships. A buyer always wants to explore his/her curiosities about products or services that he/she wants to procure or intends to. A strong reputation can be maintained at both ends by following some communication in the form of reviews or comments on online platforms.

Frequently Asked Questions

Who will benefit from this E-Learning product?

This product is specially designed for Hospitality industry professionals. Front office executives, Front office managers, Marketing professionals, Reservation executives, Reservation managers, Guest relationship professionals, and Hospitality business owners can buy this product for learning ORM.

What will I learn from this E-Learning product?

We have included a PPT with voice recording covering a detailed presentation with graphics and explanations, an ORM Booklet-covering the theory, feedback form examples, a best practices sheet based on case studies, a quiz sheet with 15 situations based on customer experiences and reviews, an MCQ sheet to evaluate your understanding of the topic and answer sheet to check your performance.

Is this helpful in my professional career?

These E-Learning materials will change your Online Reputation Management techniques and equip you with many new discoveries and problem-solving skills to streamline your concern areas like a pro.

ORM products

Online reputation management-basic learning package

Online reputation management-advance learning package

Includes a PPT with voice recording, ORM Booklet, feedback form examples, best practices sheet, quiz sheet with 15 situations, MCQ sheet and answer sheet.

Online reputation management-advance learning package

Includes a PPT with voice recording, best practices sheet, ORM Booklet, feedback form examples, quiz sheet with 15 situations, MCQ sheet, data segmentation and insights.

What is online reputation management?

Frequently Asked Questions

ORM products

Online reputation management-basic learning package

Online reputation management-advance learning package

Online reputation management-advance learning package

Online reputation management-advance learning package

Online reputation management-advance learning package

Online reputation management-advance learning package

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